Skip to content

ECOVACS WINBOT W1 PRO Robotic Window Cleaner

by ECOVACS
Original Price $799.00
Current Price $749.00
Availability: Translation missing: en.general.icons.icon_check_circle icon 5 in stock, ready to be shipped

Notify me when back in stock

Free Shipping Icon

Local Advantage

• Free shipping Australia-wide, on all orders.

• Fast delivery from nation-wide, local stock.

• Exclusively for Australian customers.

Price Beat Guarantee Icon

Assurance Commitment

• Price match guarantee, contact us for best price.

• 30-day no questions-asked returns.

• Premium products from trusted brands.

Phone Support Icon

Premier Customer Care

• Dedicated service team, 24x7 on 1300 404 220

• Expert product advice and recommendations.

• Smooth and worry-free shopping journey.

ECOVACS WINBOT W1 PRO Robotic Window Cleaner

Overview

Step into the future of window cleaning with the ECOVACS WINBOT W1 PRO, pioneering Robotic Window Cleaner. Say goodbye to the hassle of manual window washing and welcome a gleaming, spotless view with minimal effort.

The WINBOT W1 PRO revolutionises window cleaning with its Dual Cross Water Spray Technology, intelligently designed to tackle dirt on windows of any size by dissolving stains for an easy wipe-off. Equipped with the upgraded WIN-SLAM 3.0 Path Planning and an Intelligent Steady Drive System, it ensures every inch of your glass is thoroughly cleaned in a systematic back-and-forth motion.

But it doesn’t stop there. Boasting a 2,800Pa suction power for a secure grip and an 8-tier safety system, including edge detection technology, this robot cleaner provides peace of mind alongside sparkling windows. Whether it's frameless glass or reflective windows, the W1 PRO adapts to clean both indoors and outdoors efficiently.

Control is at your fingertips with a user-friendly app that offers automatic start and real-time vocal updates, freeing you to focus on other tasks while your windows get a professional-grade clean. And with features like position memory, the WINBOT W1 PRO is not just a cleaning device; it's a smart, safe, and indispensable companion for maintaining the clarity and beauty of your windows.

Embrace the effortless elegance of perfectly clean windows with the WINBOT W1 PRO – where innovation meets immaculate cleanliness.

Features

    • Dual Cross Water Spray Technology: Ensures thorough removal of dirt by dissolving stains for easy wipe-off, designed for windows of all sizes.

    • 2,800Pa Suction Power: Provides a strong grip on windows for safety and enhanced cleaning performance, ensuring no area is missed.

    • WIN-SLAM 3.0 Path Planning: Offers intelligent, systematic back-and-forth motion cleaning in three adaptive modes (fast, deep, and spot clean) for thorough glass cleaning.
    • Edge Detection Technology: Quickly adjusts cleaning paths to handle frameless and reflective windows, ensuring comprehensive cleaning without risk of falling.
    • Steady Drive System: High-quality materials and gravity settings ensure stable movement across window surfaces, with extra grip and no slipping during wet cleaning.
    • Microfiber Cleaning Pad: Large, absorbent microfiber pad leaves windows streak-free and sparkling, reducing the need for frequent cloth changes or reservoir refills.
    • 8-Tier All-Round Safety System: Includes anti-slip driving, air pressure detection, floating cleaning cloth plate, and power outage protection for unparalleled safety.
    • User-Friendly App Control & Automatic Start: Easily adjust settings and control the WINBOT remotely through the ECOVACS App for convenience and efficiency.
    • Real-Time Vocal Updates: Keeps you informed of its progress with vocal updates, allowing for multitasking without needing to visually monitor the cleaning process.
    • Position Memory & Automatic Return: Remembers its starting position for easy retrieval after cleaning, enhancing the user experience with minimal effort required.
    Gen Info
    • Minimum Window Size: 30x40 (cm)
    • Applicable Window: All flat glass
    Cleaning Efficiency & Intelligence
    • Cleaning Mode: Fast clean, deep clean and spot clean
    • Intelligent Route Planning: Yes
    • Power-off protection: Yes
    • Auto Back to Start Point: Yes
    • Cleaning Path Memory: Yes
    • Voice Report: Yes
    Parts
    • Length of Power cord (m): 4.7
    • Length of Safety Rope (m): 3.3
    • Length of Extension Cord (m): 1.5
    • Cleaning Solution (ml): 230
    • Cleaning Cloth Size (m㎡): 262x262 (mm)
    Spec Data
    • Robot Size (mm)(l/w/h): 270(L) x 270(W) x 77.5(H)
    • Robot Weight (kg): 1.5
    • Motor Type: Brushless motor
    • Working Time per Charge (min): 60 ± 10
    • Noise Value (dBA): 72 ± 2
    • Working Speed (min/㎡): 2min 50s ±10s
    • Robot Rated Power(W): 96
    • Robot Working Voltage (V): 24
    • Battery Specifications (Type, mAh): Lithium, 650
    • Battery Voltage(V): 14.8
    • Battery Weight (g): 87
    Protection System
    • Waterproof rating of G1 (IP Code): IPX6
    • Waterproof rating of station (IP Code): IPX4
    • Waterproof rating of beacons (IP Code): IPX6
    Package
    • Net Weight of Contents (kg): 2.5
    • Gross Weight (kg): 3.9
    • Size of Gift Box (mm)(l/h/w): 455(L) x 114(W) x 310(H)
    • Gross Weight of Carton Box (Kg): 4.2
    • Size of Carton Box (mm)(l/h/w): 320(L) x 125(W) x 470(H)
          • ECOVACS WINBOT W1 PRO Robotic Window Cleaner
          • Power Adapater
          • Safety Tether
          • Safety Carabiner
          • 2x Cleaning Pads
          • Cleaning Solution
          • Measuring Cup
          • Instruction Manual

          2-Year Warranty

          Overview

          ECOVACS goods purchased in Australia come with statutory rights that cannot be excluded under the Australian Consumer Law. The rights described in this LIMITED WARRANTY are in addition to those statutory rights.

          The Australian Consumer Law provides consumer guarantees that provide that you may be entitled to a replacement or refund for a major failure with a ECOVACS product and for compensation for any other reasonably foreseeable loss or damage.

          You are also entitled to have ECOVACS goods repaired or replaced if ECOVACS goods fail to be of acceptable quality (as provided by the Australian Consumer Law) and the failure is a minor failure. In such case ECOVACS is entitled to choose between providing you with a repair, refund or replacement.

          A claim for compensation must be supported by documentary evidence of the loss or damage suffered, and that such loss or damage was a reasonably foreseeable consequence of a failure by ECOVACS to comply with a consumer guarantee under the Australian Consumer Law. Such evidence may include photographs, statutory declarations, receipts or reports (e.g. from your doctor), depending on the loss or damage.

          Limited Warranty

          In addition to any rights and remedies you may have under the Australian Consumer Law, ECOVACS warrant that ECOVACS products are free from defects in materials and workmanship under ordinary consumer use for one year (*2 year for ECOVACS WINBOT W1 PRO Robotic Window Cleaner) from the date of original retail purchase. If your ECOVACS product becomes defective during this warranty period ECOVACS will, at their option, to the extent permitted by law, either:

          • Replace or repair all defective parts using either new or refurbished parts, free of charge (shipping and handling cost may be charged); or
          • Repair the ECOVACS product using either new or refurbished parts, free of charge (shipping and handling cost may be charged);
          • Replace the ECOVACs product with a new or refurbished ECOVACS product that is equivalent to the ECOVACS product to be replaced free of charge (shipping and handling cost may be charged); or
          • Refund to you all or part of the purchase price of the ECOVACS product.

          This Limited Warranty applies, to the extent permitted by law, to any repair, replacement part or replacement ECOVACS product for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and ECOVACS product for which a refund is given shall become ECOVACS property.

          What is not covered by the limited warranty?

          • Worn out components or consumables such as battery of a remote control, battery of safety pod, cleaning cloth and mop, filter, sponge filter, main brush, main brush cover, side brush, cleaning solution, squeegee.
          • Malfunction or damage caused by commercial use or other not-home or ordinary domestic use.
          • Malfunction or damage caused by home renovation debris/sand/dust, or other chemical/metal grains/liquid.
          • Malfunction or damage due to natural disasters such as floods, fires or lightning, etc.
          • Malfunction or damage due to accident, misuse, or negligence such as dropping the unit, immersing it in liquid, or improper voltage input by incorrect operations.
          • The ECOVACS product has been used for rental or similar purposes.
          • The ECOVACS product was damaged by foreign objects, substances or accidents.
          • The ECOVACS product has been repaired, altered or modified by any unauthorised third parties.

          Shipping is FREE on all orders to customers within Australia.

          We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

          Want to know about our Returns Policy? Read more here.

          Order Confirmation:

          As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

          As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment.  If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

          If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.

          Order Shipment:

          If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

          We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

          If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at hello@robobuddy.com.au

          We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at RoboBuddy.

          • Shipping is FREE on all orders to customers within Australia.
          • We're a family owned, Aussie business. 
          • 30-day No Stress Returns Policy.
          • We're dead serious about your satisfaction. If you're not happy, neither are we!
          • Price Match Guarantee. Best prices online guaranteed.
          • Great Service. We pride ourselves on the best service. anywhere.

          ECOVACS WINBOT W1 PRO Robotic Window Cleaner

          Overview

          Step into the future of window cleaning with the ECOVACS WINBOT W1 PRO, pioneering Robotic Window Cleaner. Say goodbye to the hassle of manual window washing and welcome a gleaming, spotless view with minimal effort.

          The WINBOT W1 PRO revolutionises window cleaning with its Dual Cross Water Spray Technology, intelligently designed to tackle dirt on windows of any size by dissolving stains for an easy wipe-off. Equipped with the upgraded WIN-SLAM 3.0 Path Planning and an Intelligent Steady Drive System, it ensures every inch of your glass is thoroughly cleaned in a systematic back-and-forth motion.

          But it doesn’t stop there. Boasting a 2,800Pa suction power for a secure grip and an 8-tier safety system, including edge detection technology, this robot cleaner provides peace of mind alongside sparkling windows. Whether it's frameless glass or reflective windows, the W1 PRO adapts to clean both indoors and outdoors efficiently.

          Control is at your fingertips with a user-friendly app that offers automatic start and real-time vocal updates, freeing you to focus on other tasks while your windows get a professional-grade clean. And with features like position memory, the WINBOT W1 PRO is not just a cleaning device; it's a smart, safe, and indispensable companion for maintaining the clarity and beauty of your windows.

          Embrace the effortless elegance of perfectly clean windows with the WINBOT W1 PRO – where innovation meets immaculate cleanliness.

          Features

            • Dual Cross Water Spray Technology: Ensures thorough removal of dirt by dissolving stains for easy wipe-off, designed for windows of all sizes.

            • 2,800Pa Suction Power: Provides a strong grip on windows for safety and enhanced cleaning performance, ensuring no area is missed.

            • WIN-SLAM 3.0 Path Planning: Offers intelligent, systematic back-and-forth motion cleaning in three adaptive modes (fast, deep, and spot clean) for thorough glass cleaning.
            • Edge Detection Technology: Quickly adjusts cleaning paths to handle frameless and reflective windows, ensuring comprehensive cleaning without risk of falling.
            • Steady Drive System: High-quality materials and gravity settings ensure stable movement across window surfaces, with extra grip and no slipping during wet cleaning.
            • Microfiber Cleaning Pad: Large, absorbent microfiber pad leaves windows streak-free and sparkling, reducing the need for frequent cloth changes or reservoir refills.
            • 8-Tier All-Round Safety System: Includes anti-slip driving, air pressure detection, floating cleaning cloth plate, and power outage protection for unparalleled safety.
            • User-Friendly App Control & Automatic Start: Easily adjust settings and control the WINBOT remotely through the ECOVACS App for convenience and efficiency.
            • Real-Time Vocal Updates: Keeps you informed of its progress with vocal updates, allowing for multitasking without needing to visually monitor the cleaning process.
            • Position Memory & Automatic Return: Remembers its starting position for easy retrieval after cleaning, enhancing the user experience with minimal effort required.

            WINBOT W1 PRO Specifications

            Gen Info
            • Minimum Window Size: 30x40 (cm)
            • Applicable Window: All flat glass
            Cleaning Efficiency & Intelligence
            • Cleaning Mode: Fast clean, deep clean and spot clean
            • Intelligent Route Planning: Yes
            • Power-off protection: Yes
            • Auto Back to Start Point: Yes
            • Cleaning Path Memory: Yes
            • Voice Report: Yes
            Parts
            • Length of Power cord (m): 4.7
            • Length of Safety Rope (m): 3.3
            • Length of Extension Cord (m): 1.5
            • Cleaning Solution (ml): 230
            • Cleaning Cloth Size (m㎡): 262x262 (mm)
            Spec Data
            • Robot Size (mm)(l/w/h): 270(L) x 270(W) x 77.5(H)
            • Robot Weight (kg): 1.5
            • Motor Type: Brushless motor
            • Working Time per Charge (min): 60 ± 10
            • Noise Value (dBA): 72 ± 2
            • Working Speed (min/㎡): 2min 50s ±10s
            • Robot Rated Power(W): 96
            • Robot Working Voltage (V): 24
            • Battery Specifications (Type, mAh): Lithium, 650
            • Battery Voltage(V): 14.8
            • Battery Weight (g): 87
            Protection System
            • Waterproof rating of G1 (IP Code): IPX6
            • Waterproof rating of station (IP Code): IPX4
            • Waterproof rating of beacons (IP Code): IPX6
            Package
            • Net Weight of Contents (kg): 2.5
            • Gross Weight (kg): 3.9
            • Size of Gift Box (mm)(l/h/w): 455(L) x 114(W) x 310(H)
            • Gross Weight of Carton Box (Kg): 4.2
            • Size of Carton Box (mm)(l/h/w): 320(L) x 125(W) x 470(H)

                  What's Included

                  • ECOVACS WINBOT W1 PRO Robotic Window Cleaner
                  • Power Adapater
                  • Safety Tether
                  • Safety Carabiner
                  • 2x Cleaning Pads
                  • Cleaning Solution
                  • Measuring Cup
                  • Instruction Manual

                  Warranty

                  2-Year Warranty

                  Overview

                  ECOVACS goods purchased in Australia come with statutory rights that cannot be excluded under the Australian Consumer Law. The rights described in this LIMITED WARRANTY are in addition to those statutory rights.

                  The Australian Consumer Law provides consumer guarantees that provide that you may be entitled to a replacement or refund for a major failure with a ECOVACS product and for compensation for any other reasonably foreseeable loss or damage.

                  You are also entitled to have ECOVACS goods repaired or replaced if ECOVACS goods fail to be of acceptable quality (as provided by the Australian Consumer Law) and the failure is a minor failure. In such case ECOVACS is entitled to choose between providing you with a repair, refund or replacement.

                  A claim for compensation must be supported by documentary evidence of the loss or damage suffered, and that such loss or damage was a reasonably foreseeable consequence of a failure by ECOVACS to comply with a consumer guarantee under the Australian Consumer Law. Such evidence may include photographs, statutory declarations, receipts or reports (e.g. from your doctor), depending on the loss or damage.

                  Limited Warranty

                  In addition to any rights and remedies you may have under the Australian Consumer Law, ECOVACS warrant that ECOVACS products are free from defects in materials and workmanship under ordinary consumer use for one year (*2 year for ECOVACS WINBOT W1 PRO Robotic Window Cleaner) from the date of original retail purchase. If your ECOVACS product becomes defective during this warranty period ECOVACS will, at their option, to the extent permitted by law, either:

                  • Replace or repair all defective parts using either new or refurbished parts, free of charge (shipping and handling cost may be charged); or
                  • Repair the ECOVACS product using either new or refurbished parts, free of charge (shipping and handling cost may be charged);
                  • Replace the ECOVACs product with a new or refurbished ECOVACS product that is equivalent to the ECOVACS product to be replaced free of charge (shipping and handling cost may be charged); or
                  • Refund to you all or part of the purchase price of the ECOVACS product.

                  This Limited Warranty applies, to the extent permitted by law, to any repair, replacement part or replacement ECOVACS product for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and ECOVACS product for which a refund is given shall become ECOVACS property.

                  What is not covered by the limited warranty?

                  • Worn out components or consumables such as battery of a remote control, battery of safety pod, cleaning cloth and mop, filter, sponge filter, main brush, main brush cover, side brush, cleaning solution, squeegee.
                  • Malfunction or damage caused by commercial use or other not-home or ordinary domestic use.
                  • Malfunction or damage caused by home renovation debris/sand/dust, or other chemical/metal grains/liquid.
                  • Malfunction or damage due to natural disasters such as floods, fires or lightning, etc.
                  • Malfunction or damage due to accident, misuse, or negligence such as dropping the unit, immersing it in liquid, or improper voltage input by incorrect operations.
                  • The ECOVACS product has been used for rental or similar purposes.
                  • The ECOVACS product was damaged by foreign objects, substances or accidents.
                  • The ECOVACS product has been repaired, altered or modified by any unauthorised third parties.

                  ECOVACS WINBOT W1 PRO Robotic Window Cleaner

                  Overview

                  Step into the future of window cleaning with the ECOVACS WINBOT W1 PRO, pioneering Robotic Window Cleaner. Say goodbye to the hassle of manual window washing and welcome a gleaming, spotless view with minimal effort.

                  The WINBOT W1 PRO revolutionises window cleaning with its Dual Cross Water Spray Technology, intelligently designed to tackle dirt on windows of any size by dissolving stains for an easy wipe-off. Equipped with the upgraded WIN-SLAM 3.0 Path Planning and an Intelligent Steady Drive System, it ensures every inch of your glass is thoroughly cleaned in a systematic back-and-forth motion.

                  But it doesn’t stop there. Boasting a 2,800Pa suction power for a secure grip and an 8-tier safety system, including edge detection technology, this robot cleaner provides peace of mind alongside sparkling windows. Whether it's frameless glass or reflective windows, the W1 PRO adapts to clean both indoors and outdoors efficiently.

                  Control is at your fingertips with a user-friendly app that offers automatic start and real-time vocal updates, freeing you to focus on other tasks while your windows get a professional-grade clean. And with features like position memory, the WINBOT W1 PRO is not just a cleaning device; it's a smart, safe, and indispensable companion for maintaining the clarity and beauty of your windows.

                  Embrace the effortless elegance of perfectly clean windows with the WINBOT W1 PRO – where innovation meets immaculate cleanliness.

                  Features

                    • Dual Cross Water Spray Technology: Ensures thorough removal of dirt by dissolving stains for easy wipe-off, designed for windows of all sizes.

                    • 2,800Pa Suction Power: Provides a strong grip on windows for safety and enhanced cleaning performance, ensuring no area is missed.

                    • WIN-SLAM 3.0 Path Planning: Offers intelligent, systematic back-and-forth motion cleaning in three adaptive modes (fast, deep, and spot clean) for thorough glass cleaning.
                    • Edge Detection Technology: Quickly adjusts cleaning paths to handle frameless and reflective windows, ensuring comprehensive cleaning without risk of falling.
                    • Steady Drive System: High-quality materials and gravity settings ensure stable movement across window surfaces, with extra grip and no slipping during wet cleaning.
                    • Microfiber Cleaning Pad: Large, absorbent microfiber pad leaves windows streak-free and sparkling, reducing the need for frequent cloth changes or reservoir refills.
                    • 8-Tier All-Round Safety System: Includes anti-slip driving, air pressure detection, floating cleaning cloth plate, and power outage protection for unparalleled safety.
                    • User-Friendly App Control & Automatic Start: Easily adjust settings and control the WINBOT remotely through the ECOVACS App for convenience and efficiency.
                    • Real-Time Vocal Updates: Keeps you informed of its progress with vocal updates, allowing for multitasking without needing to visually monitor the cleaning process.
                    • Position Memory & Automatic Return: Remembers its starting position for easy retrieval after cleaning, enhancing the user experience with minimal effort required.
                    Gen Info
                    • Minimum Window Size: 30x40 (cm)
                    • Applicable Window: All flat glass
                    Cleaning Efficiency & Intelligence
                    • Cleaning Mode: Fast clean, deep clean and spot clean
                    • Intelligent Route Planning: Yes
                    • Power-off protection: Yes
                    • Auto Back to Start Point: Yes
                    • Cleaning Path Memory: Yes
                    • Voice Report: Yes
                    Parts
                    • Length of Power cord (m): 4.7
                    • Length of Safety Rope (m): 3.3
                    • Length of Extension Cord (m): 1.5
                    • Cleaning Solution (ml): 230
                    • Cleaning Cloth Size (m㎡): 262x262 (mm)
                    Spec Data
                    • Robot Size (mm)(l/w/h): 270(L) x 270(W) x 77.5(H)
                    • Robot Weight (kg): 1.5
                    • Motor Type: Brushless motor
                    • Working Time per Charge (min): 60 ± 10
                    • Noise Value (dBA): 72 ± 2
                    • Working Speed (min/㎡): 2min 50s ±10s
                    • Robot Rated Power(W): 96
                    • Robot Working Voltage (V): 24
                    • Battery Specifications (Type, mAh): Lithium, 650
                    • Battery Voltage(V): 14.8
                    • Battery Weight (g): 87
                    Protection System
                    • Waterproof rating of G1 (IP Code): IPX6
                    • Waterproof rating of station (IP Code): IPX4
                    • Waterproof rating of beacons (IP Code): IPX6
                    Package
                    • Net Weight of Contents (kg): 2.5
                    • Gross Weight (kg): 3.9
                    • Size of Gift Box (mm)(l/h/w): 455(L) x 114(W) x 310(H)
                    • Gross Weight of Carton Box (Kg): 4.2
                    • Size of Carton Box (mm)(l/h/w): 320(L) x 125(W) x 470(H)
                          • ECOVACS WINBOT W1 PRO Robotic Window Cleaner
                          • Power Adapater
                          • Safety Tether
                          • Safety Carabiner
                          • 2x Cleaning Pads
                          • Cleaning Solution
                          • Measuring Cup
                          • Instruction Manual

                          2-Year Warranty

                          Overview

                          ECOVACS goods purchased in Australia come with statutory rights that cannot be excluded under the Australian Consumer Law. The rights described in this LIMITED WARRANTY are in addition to those statutory rights.

                          The Australian Consumer Law provides consumer guarantees that provide that you may be entitled to a replacement or refund for a major failure with a ECOVACS product and for compensation for any other reasonably foreseeable loss or damage.

                          You are also entitled to have ECOVACS goods repaired or replaced if ECOVACS goods fail to be of acceptable quality (as provided by the Australian Consumer Law) and the failure is a minor failure. In such case ECOVACS is entitled to choose between providing you with a repair, refund or replacement.

                          A claim for compensation must be supported by documentary evidence of the loss or damage suffered, and that such loss or damage was a reasonably foreseeable consequence of a failure by ECOVACS to comply with a consumer guarantee under the Australian Consumer Law. Such evidence may include photographs, statutory declarations, receipts or reports (e.g. from your doctor), depending on the loss or damage.

                          Limited Warranty

                          In addition to any rights and remedies you may have under the Australian Consumer Law, ECOVACS warrant that ECOVACS products are free from defects in materials and workmanship under ordinary consumer use for one year (*2 year for ECOVACS WINBOT W1 PRO Robotic Window Cleaner) from the date of original retail purchase. If your ECOVACS product becomes defective during this warranty period ECOVACS will, at their option, to the extent permitted by law, either:

                          • Replace or repair all defective parts using either new or refurbished parts, free of charge (shipping and handling cost may be charged); or
                          • Repair the ECOVACS product using either new or refurbished parts, free of charge (shipping and handling cost may be charged);
                          • Replace the ECOVACs product with a new or refurbished ECOVACS product that is equivalent to the ECOVACS product to be replaced free of charge (shipping and handling cost may be charged); or
                          • Refund to you all or part of the purchase price of the ECOVACS product.

                          This Limited Warranty applies, to the extent permitted by law, to any repair, replacement part or replacement ECOVACS product for the remainder of the original warranty period or for ninety days, whichever period is longer. All replaced parts and ECOVACS product for which a refund is given shall become ECOVACS property.

                          What is not covered by the limited warranty?

                          • Worn out components or consumables such as battery of a remote control, battery of safety pod, cleaning cloth and mop, filter, sponge filter, main brush, main brush cover, side brush, cleaning solution, squeegee.
                          • Malfunction or damage caused by commercial use or other not-home or ordinary domestic use.
                          • Malfunction or damage caused by home renovation debris/sand/dust, or other chemical/metal grains/liquid.
                          • Malfunction or damage due to natural disasters such as floods, fires or lightning, etc.
                          • Malfunction or damage due to accident, misuse, or negligence such as dropping the unit, immersing it in liquid, or improper voltage input by incorrect operations.
                          • The ECOVACS product has been used for rental or similar purposes.
                          • The ECOVACS product was damaged by foreign objects, substances or accidents.
                          • The ECOVACS product has been repaired, altered or modified by any unauthorised third parties.

                          Shipping is FREE on all orders to customers within Australia.

                          We don't want to mess around with fine print and extra charges, we like things to be simple and easy. 

                          Want to know about our Returns Policy? Read more here.

                          Order Confirmation:

                          As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase.  

                          As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment.  If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.  

                          If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.

                          Order Shipment:

                          If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order.  

                          We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  

                          If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at hello@robobuddy.com.au

                          We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at RoboBuddy.

                          • Shipping is FREE on all orders to customers within Australia.
                          • We're a family owned, Aussie business. 
                          • 30-day No Stress Returns Policy.
                          • We're dead serious about your satisfaction. If you're not happy, neither are we!
                          • Price Match Guarantee. Best prices online guaranteed.
                          • Great Service. We pride ourselves on the best service. anywhere.